Read the cancellation and refund policy of Ashok Nandini Guest House, Bhubaneswar. Flexible booking terms, 48-hour free cancellation, and clear refund rules near Lingaraj Temple, Bhubaneswar.
Cancellation & Refund Policy – Ashok Nandini Guest House, Bhubaneswar
At Ashok Nandini Guest House – A Heritage Stay in Bhubaneswar, we value transparency. This policy explains how cancellations and refunds work when you book directly with us at www.hotelashoknandini.com
Standard Cancellation Policy:
Free cancellation if done at least 48 hours before check-in.
Cancellations made within 24 hours of check-in will incur a charge equal to one night’s stay.
No-shows will be charged 100% of the booking amount.
Refund Processing:
Refunds, if applicable, will be processed to the original payment method.
Refunds are initiated within 7–10 business days from the cancellation approval.
Processing time may vary depending on banks/payment gateways.
Non-Refundable Bookings:
Some promotional or discounted bookings may be marked as non-refundable.
Such bookings will not be eligible for refunds under any circumstances.
Force Majeure (Unforeseen Circumstances):
We are not responsible for cancellations due to events beyond our control, including:
Natural disasters (floods, cyclones, earthquakes)
Strikes, political unrest, or government regulations
Pandemics or health-related travel restrictions
In such cases, refunds or rescheduling will be handled on a case-by-case basis.
How to Cancel a Booking?:
Contact us directly via phone: +91 7684919155 | +91 7978911362
Or email us at: hotelashoknandini@gmail.com , info@hotelashoknandini.com
Provide booking ID, name, and check-in date for quick assistance.
Frequently Asked Questions (FAQ):
Q1: Can I cancel my booking for free?
A: Yes, cancellations made 48 hours before check-in are completely free.
Q2: What if I don’t show up on the check-in date?
A: No-shows will be charged the entire booking amount with no refund.
Q3: How long does it take to receive a refund?
A: Refunds are processed within 7–10 business days, depending on your bank/payment method.
Q4: Are festival or discount bookings refundable?
A: No, special deals, festival packages, and non-refundable offers are not eligible for refunds.
Q5: Do you allow booking rescheduling?
A: Yes, subject to availability. Please contact us directly for assistance.
Last Updated: 06/11/25